Connected, efficient and accessible

As Service Providers become more mobile, connected and online, insurance schemes are seeking innovative tools to streamline the payments process.

  • Fast and simple processing

    Increase efficiency by instantly authorising claims and automatically settling funds directly into a nominated account.

  • Connected and Accessible

    Leverage mobile, tablet or desktop technology, to allow claims processing from any location or service type.

  • Powerful online services

    Give clients and service providers real-time visibility of transactions, account balances and service offering. 

Powerful features. Real benefits.

InLoop provides a low-cost, hosted service that delivers efficiency, security and transparency to claims-based agencies.

  • Improved client experience
  • Reduced administration
  • More secure
  • Flexible to policy change
  • Real-time claims
  • Mobile accessible
  • Overnight settlement
  • Online account history

Claim payments, accessible everywhere

Now your service providers can accept claims anywhere, with instant authorisation and automated payment.


The processing of claims is highly manual, due to the collection of invoices, processing of claim data, checking for eligibility and payment of service providers. These inefficiencies lead to high program administration costs, slower processing of claims and inconvenience to claimants and service providers.

Questions? We have answers.

  • How do Service Providers access the service?

    Service Providers can be added via an agency data feed or self-register via an online form. Service Providers can then access the system via mobile or desktop to process claims and review claim history.

  • How much administration is involved?

    Very little. InLoop is a hosted service and automates all the key processes. We also provide a help desk to assist facility managers and Service Providers with any enquiries.

  • What equipment is required?

    InLoop is compatible with all major smartphone and desktop PC brands.

  • Can the system change to match new policies?

    The flexibility of the InLoop means changes in policy can be accommodated with minimal time and cost.

  • Do users have to pay with their card?

    In addition to card payment, an integrated online pre-ordering and booking system allows claimants to access services from any mobile or PC.

  • Got some questions for us? Contact the Support Team
Backed by award-winning support

We're here to help

Our smart solutions are supported by our even smarter team. Got a question or want to learn more?